Can I contact the tenant before I confirm the booking?
As Spotahome is an online platform for accommodation, you will only be able to directly contact the tenant after you have confirmed a booking.
In case you have any specific questions about the Tenant, firstly check your Booking Request email and booking details in the Landlord panel which will provide a comprehensive profile about the Tenant looking to reny your property
You can Reach out via the Contact Form or Whatsapp directly to your dedicated Account Manager. In the Landlord Panel, navigate to the Support section where you will have the links to contact us.
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How do I get in touch with the tenant?
Reaching out to the tenant before the booking is confirmed is not permitted, as this helps maintain a secure and efficient booking process for everyone involved. In the booking request, you will have access to the tenant's profile, income details, ...
How do I accept a booking request?
When you receive a new booking request on Spotahome, you will be notified via Email, Whatsapp and notifications in the Spotahome app. To accept a booking, open your Landlord Panel and Navigate to the Bookings section. Under the Pending bookings ...
How can I check the status of my booking request?
Tracking the status of your booking request on Spotahome is straightforward and user-friendly. Here's how you can stay updated on your booking status: 1. Login to Your Spotahome Account Visit the Spotahome website and log in using your credentials. ...
Can I always modify my booking?
Modifying your Spotahome booking, like adjusting dates or the length of stay, is always possible. However, it will depend on accommodation availability and owner consent. Here’s how you can proceed: Check Availability: Confirm the accommodation is ...
How can I modify my booking request?
To manage your booking requests, follow these steps: Log into Your Account: Sign in to your account and navigate to the "Bookings" section of your Tenant Panel. View Your Booking Requests: Here, you'll see a record of all your incomplete, pending, ...