Can I pay the full rent amount in advance?

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  If you are a tenant, and you want tchange your payment method for rent collection on Spotahome, you will always have to contact our Customer Support team. The ability to change your payment method depends on what was originally suggested after your ...

• How to activate your payment method for Spotahome rent collection

  As a tenant with a confirmed booking in a property covered by our Plus or All-in guarantee, all monthly rent payments will be collected through Spotahome's rent collection service through Stripe, our partner payment platform. How do I activate my ...

• How does Spotahome process my rent payments?

  For all the Plus and All-in bookings, your monthly rent (after the first payment already paid when confirming your booking request) will be automatically collected via Stripe, our trusted online payment platform provider. In order to smoothly process ...

• When do I have to pay the utility bills?

  If bills are not included in the rental price, you will have to pay these bills when you pay the rent. Normally this payment is made at the beginning of the month. At the end of the stay, you will need to pay the bills for the last month or the owner ...

• I have set up SEPA Direct Debit, but the rent charge is not being successful

  There may be different reasons why this might happening: Typos when adding your payment method: you might have wrongly spelled your CVV or expiration date of your non-EEA card. You might not have sufficient funds on your payment method to complete ...