Can Spotahome send me an invoice for my rent collection payments?
Spotahome cannot generate invoices for your rent collection monthly payments, as Spotahome is only transacting the money to the landlord.
If you need an invoice for your rent collection payments, please ask directly to your landlord
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How does Spotahome process my rent payments?
For all the Plus and All-in bookings, your monthly rent (after the first payment already paid when confirming your booking request) will be automatically collected via Stripe, our trusted online payment platform provider. In order to smoothly process ...
How to activate your payment method for Spotahome rent collection
As a tenant with a confirmed booking in a property covered by our Plus or All-in guarantee, all monthly rent payments will be collected through Spotahome's rent collection service through Stripe, our partner payment platform. How do I activate my ...
How can I request an invoice for my booking?
To request an invoice for your booking, first log into your Spotahome account on our website. Navigate to the "Bookings" tab in your account dashboard. Select the booking for which you need an invoice and click on the "Request Invoice" button on the ...
What payments do I need to charge from the tenant?
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I want my rent to be collected via bank transfer, can I do it?
We do not accept bank transfer as a payment method. For rent collection payments, we only accept SEPA Direct Debit or a non-EEA Card (with a 4% processing fee) as payment methods.