Do modify my reservation has any cost?
Changing a reservation may have a cost, depending on the specific circumstances of the change.
If you wish to change your reservation, such as changing the move-in date, extending or shortening your stay, or adding or removing guests, you should first check the terms and conditions of your original reservation. Some reservations may allow changes at no additional charge, while others may charge for changes made after a certain date.
If you extend or change the dates of a reservation, the initial service fee may be higher and we will charge you the difference through the same payment method you originally used.
It is important to note that any changes to your reservation must be made through our platform. Any attempt to make changes outside of the platform is strictly prohibited and may result in the suspension or termination of your account.
If you have any questions or concerns regarding the modification of your reservation, you can contact our customer support team for assistance.
Related Articles
What happens if the owner changes the original reservation conditions?
If the owner changes the original reservation conditions, such as the rental price, move-in date, or amenities included, without your consent, you should immediately notify our customer support team. Spotahome has policies in place to protect tenants ...
How can I modify my booking?
If you wish to modify your reservation, you can log in to your account, go to the "Bookings" tab, and click on the booking you wish to modify. If the information is editable, you can make the necessary changes directly on the page. If not, contact ...
Can the landlord propose changes to my booking request?
The Landlord may need to apply some changes before confirming the request. This is good news, it means that the Landlord is interested in your request! Changes can include: specifying some conditions, change of check-in/check-out due to the ...
Do I have to pay any extra commission or fees outside the platform?
SPOTAHOME charges a service fee to the resident and owner, which is clearly displayed during the booking process. These fees cover the costs of operating the platform and providing services such as mediation, secure payments and customer support. ...
Can I always modify my booking?
Changing a booking on SPOTAHOME depends on the specific circumstances of your booking. In general, you can change your booking, such as changing the dates or length of stay, but this will depend on the availability of the accommodation and the ...