Should I document the condition of the property at check-in?
It is highly recommended to document the condition of the property at check-in.
This practice can help you avoid disputes with the landlord over damages when your tenancy ends. Take photos or videos of any existing damages or issues and note them on the inventory report included in the lease agreement.
For Spotahome to apply our Move-in Policy, visual evidence must be provided, and any related claims should be submitted within 24 hours of the scheduled check-in date.
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What are the eligibility requirements for the Deposit Protection guarantee?
To be eligible for the Deposit Protection Guarantee, tenants must meet the following requirements: Submit Visual Evidence: Provide photographic or video documentation of the property's condition within 48 hours of the check-in date. This ...
What do I need to prepare before check-in?
Preparing for your tenants' arrival involves several key steps to ensure a smooth transition: Property Readiness: Ensure the property is clean, functional, and ready for the new tenant's occupancy. Inventory List: Create an inventory list detailing ...
How do I arrange the check-in?
As a landlord, ensuring a smooth check-in process for your tenants is essential. Here are steps you can take: Contact: Contact the tenant within 48 hours of booking confirmation to arrange the check-in details. Provide Information: Share details ...
What should I do if the tenant wants to extend their stay?
If a tenant wishes to extend their stay, it’s essential to follow a structured process to ensure the extension is handled smoothly. 1. Review the Current Lease Agreement Start by reviewing the existing lease agreement to check for any provisions ...
How does the check-out process work?
Once you reach the end of the tenancy, please get in touch with your landlord to arrange the check-out and hand-over of the keys. Please take into consideration: Contract Termination: Even if you booked for only a short stay, you may have to give ...