What should I do if I forgot something in the accommodation after check-out?
If you forget any belongings in the accommodation after departure, we recommend that you contact the owner as soon as possible to inform them of the situation.
If you have not received a reply, please do not hesitate to contact us so that we can help you with the communication between the two parties.
Related Articles
What happens if something breaks in the apartment?
If something breaks in the apartment, we strongly recommend you to inform your landlord or property manager as soon as possible. They are responsible for repairing any damages or broken items in the property. However, if you are unable to reach out ...
Can I contact the landlord before a booking is confirmed?
As Spotahome is an online booking site for accommodation, the system doesn't allow to contact the owner before the booking is confirmed. Spotahome acts as an intermediary during the booking process, meaning we communicate with the landlord on your ...
What happens if the accommodation is not clean at check-in?
If the accommodation is not clean at check-in, contact the landlord or property manager to have the property cleaned. If they are unable or unwilling to address the issue, or you can't come to an agreement with them, please contact us via our Contact ...
How can I find an accommodation?
Spotahome offers a convenient platform to find various types of accommodations across different cities and neighborhoods. Whether you’re looking for a eidium-term rental, a long-term lease, or student housing, here’s how you can efficiently search ...
What happens if there is a problem during check-in?
At Spotahome, we try to make our property listings as transparent as possible with high-quality photos, videos, and floorplans. Our Homecheckers know how important it is to make sure you have as much information as possible so you can rent with peace ...