Discount codes must be applied during the booking process. Once a booking request is confirmed and payments finalized, we cannot apply discount codes retrospectively.
As per our policies, once payments are processed for a booking, we are unable to adjust the pricing to accommodate a discount code that was not applied at the time of booking.
Nonetheless, don't worry: if your discount code was not applied, you can use the same code on your next booking.
For any questions or assistance regarding discount codes or bookings, please reach out to our support team via our Contact Form. We’re here to help ensure your future bookings are smooth and enjoyable.