How can I check the status of my booking?
To check the status of your booking, log in to your account and click on the "Bookings" tab. Find the booking you want to check and click on it to see its status, which will either be "Confirmed" or "Pending". If it's pending, you can contact our customer support team for more information.
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How do I cancel a confirmed booking?
If you need to cancel an upcoming booking that you previously accepted, please follow these steps: Log In to the Landlord Panel: Access your account by logging in here. Navigate to the Bookings Section: Once logged in, click on the "Bookings" section ...
How does the booking process work?
You can proceed with your booking by following these easy steps: 1. Search for your perfect property Our virtual tours, and detailed home and neighbourhood descriptions will help you make your decision. Don’t forget to check the landlord policies ...
Does modifying my booking request carry any cost?
If the request is still pending - we mean that the landlord has not yet accepted the request-, you can request any modification related to the booking period. All you need to do is click at the specific booking request you want to modify, complete ...
Can I submit multiple booking requests?
Sure! We encourage you to place multiple booking requests in Spotahome, in order to reduce waiting times and get confirmation as soon as possible. Remember, we won't charge you for anything until a landlord accepts your request. Once one of them is ...
How can I cancel my booking?
You can request the cancellation of a confirmed booking directly from your profile. Go the section "My Bookings" and go to "Cancel Booking". You will see the applicable cancellation policies and will be asked to confirm. Please consider that it may ...