How can I modify my booking?
If you wish to modify your reservation, you can log in to your account, go to the "Bookings" tab, and click on the booking you wish to modify. If the information is editable, you can make the necessary changes directly on the page. If not, contact our customer support team and provide them with the correct information. We will update your booking information and notify you when it's changed.
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Does modifying my reservation have any cost?
At Spotahome, we understand that plans can change. Here’s a concise guide to modifying your reservation: Types of Changes: Common changes include modifying the move-in date, extending or shortening your stay, or adding/removing guests. Review Terms: ...
Can I always modify my booking?
Modifying your Spotahome booking, like adjusting dates or the length of stay, is always possible. However, it will depend on accommodation availability and owner consent. Here’s how you can proceed: Check Availability: Confirm the accommodation is ...
What happens if the owner changes the original reservation conditions?
If the owner changes the original reservation conditions, such as the rental price, move-in date, or amenities included, without your consent, you should immediately notify our customer support team. Spotahome has policies in place to protect tenants ...
How can I modify my booking request?
To manage your booking requests, follow these steps: Log into Your Account: Sign in to your account and navigate to the "Bookings" section of your Tenant Panel. View Your Booking Requests: Here, you'll see a record of all your incomplete, pending, ...
What happens if I have a problem when the customer support team is not available?
If you have a problem when the customer support team is not available, please reach out to us through the contact form regardless. Our team will respond to you as soon as possible. In case of an emergency, you can also refer to the emergency contacts ...