How do I cancel a confirmed booking?

How do I cancel a confirmed booking?

If you need to cancel an upcoming booking that you previously accepted, please follow these steps:

  1. Log In to the Landlord Panel: Access your account by logging in here.

  2. Navigate to the Bookings Section: Once logged in, click on the "Bookings" section in your Landlord Panel.

  3. Select Upcoming Bookings: Within the "Bookings" section, go to the "Upcoming" tab to view all bookings that are pending check-in.

  4. Choose the Booking to Cancel: Identify the booking you wish to cancel. In the actions column, click on "Cancel Booking".

  5. Provide a Reason and Confirm: Enter the reason for the cancellation and confirm your action.

Do you still have questions? Use the Contact Form to reach out to our team who will be happy to help you with your query.


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