Reaching out to the tenant before the booking is confirmed is not permitted, as this helps maintain a secure and efficient booking process for everyone involved. In the booking request, you will have access to the tenant's profile, income details, and a personal introduction to get to know them better.
Once your booking is confirmed on Spotahome, you will receive a booking confirmation email containing the tenant’s contact details, including their email address and phone number. This allows you to easily communicate with the tenant regarding any necessary arrangements or queries related to the booking.