How do I make a counter-offer or negotiate with the tenant?

How do I make a counter-offer or negotiate with the tenant?

When you receive a booking request on Spotahome, you will receive notifications via email and WhatsApp. Here’s how to handle the request:

  1. Notification: Check your email for an overview of the tenant’s profile and the requested property.
  2. Options:
    • Accept: Confirm the booking request as it stands.
    • Modify: Click on "modify" to renegotiate conditions such as price adjustments or date changes.
  3. Contact Support: You can also reach out to Spotahome’s bookings department via WhatsApp to communicate any desired changes to an existing booking request.

These options ensure flexibility in managing booking requests effectively on Spotahome.

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