How do I reject a booking request?
When you receive a new booking request on Spotahome, you will be notified promptly via Email, Whatsapp and via our Spotahome app, if you have it installed on your smartphone with notifications turned on. To handle the request, log in to your profile and navigate to the booking section. From there, select the specific booking request and proceed to click on "reject booking".
Once you reject the booking, the system will ask you the reason of your rejection. These options help us understand your preferences better and ensure your availability is accurately updated if needed.
These steps are designed to streamline the management of booking requests and maintain up-to-date availability records on Spotahome.
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