How do I request a credit note?

How do I request a credit note?

As a landlord on Spotahome, you can request a credit note for specific bookings by contacting the Spotahome Support team. Here’s how to do it:

Steps to Request a Credit Note

  1. Access the Contact Form
    Visit this link to access the contact form from the Spotahome Landlord Panel:https://landlord.spotahome.com/support/form

  2. Find "I need an invoice" section
    In the click on the "I have a property already listed" button. Then, click on the "I need help with a booking" and then on "I need an invoice" from the drop-down menu.

  3. Add the information and submit your request
    Fill in the required details (Booking Reference, Move-in date), making sure to specify in the "Comment" box that you are requesting a Credit note, mentioning the number of the invoice you need a credit note for. Once you have submitted the form, the Spotahome Support team will process your request and provide the credit note.

Do you still have questions? Use the Contact Form to reach out to our team who will be happy to help you with your query.

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