How do I request documents from the tenant before confirming?

How do I request documents from the tenant before confirming?

When tenants attempt to send a booking request for a property on Spotahome, they will be prompted to submit relevant documents. Here’s how landlords can manage this process:

  1. Document Submission: Spotahome requires tenants to submit necessary documents to proceed with their booking request.
  2. Modify Conditions: Use the “modify conditions” option within the booking request section of your landlord panel if additional documentation is required.
  3. Clarifying Information: Specify any specific documentation needed to confirm the booking. This information will be communicated to the tenant through Spotahome’s agents.
  4. Agent Assistance: Spotahome agents will promptly request and forward all required information to you upon receipt from the tenant.

For landlords managing multiple booking requests simultaneously, ensure you modify the correct request to avoid confusion.

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