I forgot to apply the promotional code
If your discount code has not been applied during the booking process, as stated in our terms and conditions, we are unable to apply it retrospectively to a confirmed request as we have already finalised the payments for that booking.
But don't worry, you can use the same code on your next booking.
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How can I apply a promotional code?
Promo codes can be applied at Checkout on the payment page. If you have a promo code please input it here to receive the discount. Please see the screenshot below: Discount codes are only applicable to Spotahome's reservation fee. Discounts are not ...
What if my promotional code doesn't work?
Promo codes can be applied at Checkout on the payment page. If you have a promo code please input it here to receive the discount. Please see the screenshot below: If the promotional code doesn't work, please make sure that there are no empty spaces ...
How does the booking process work?
You can proceed with your booking by following these easy steps: 1. Search for your perfect property Our virtual tours, and detailed home and neighbourhood descriptions will help you make your decision. Don’t forget to check the landlord policies ...
What is the verification process?
Each tenant that has a booking request accepted by a Spotahome Plus or All-in landlord is required to complete a verification process, which ensures the highest level of security to both tenants and landlords throughout the whole tenancy. In order to ...
Can the landlord propose changes to my booking request?
The Landlord may need to apply some changes before confirming the request. This is good news, it means that the Landlord is interested in your request! Changes can include: specifying some conditions, change of check-in/check-out due to the ...