I have a credit from a previous booking, how do I apply it?
If you have been offered credit from a previous booking on Spotahome, you can easily request to have it applied by providing the credit voucher code to the Customer Care team.
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How can I apply a promo code?
Promo codes can be applied at Checkout on the payment page. If you have a promo code please input it here to receive the discount. Please see the screenshot below: Discount codes are only applicable to Spotahome's reservation fee. Discounts are not ...
How does the booking process work?
You can proceed with your booking by following these easy steps: 1. Search for your perfect property Our virtual tours, and detailed home and neighbourhood descriptions will help you make your decision. Don’t forget to check the landlord policies ...
Do I have to pay anything for requesting a booking?
When you request a booking, you will need to provide us with a valid payment method (Credit/Debit Card or PayPal Account). You don't need to pay straight away, we first send a booking request to the landlord. The landlord has 24 hours - in business ...
When will the payment for my booking be charged?
For your Spotahome booking, payments for both the first 30 days' rent and the Spotahome booking fee are made once your booking is confirmed. This ensures that your reservation is secured and preparations for your stay can proceed smoothly. Spotahome ...
I forgot to apply the promotional code
Discount codes must be applied during the booking process. Once a booking request is confirmed and payments finalized, we cannot apply discount codes retrospectively. As per our policies, once payments are processed for a booking, we are unable to ...