What happens if my booking request is rejected?
If the booking request is not confirmed by the landlord, don't worry! You can try again with another property.
Spotahome will suggest you more properties that may fit your needs. In addition, the Booking Team will be glad to help you in your search and offer you a personalised attention.
We encourage you to place multiple booking requests in Spotahome, in order to reduce waiting times and get confirmation as soon as possible. Remember, we won't charge you for anything until a landlord accepts your request.
Once one of them is confirmed, the system will automatically cancel the other booking requests.
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Can the landlord propose changes to my booking request?
When you submit a booking request, it's essential to understand that the process isn't always set in stone. In some instances, the landlord might propose changes to your booking request. Here's what you need to know about this possibility: Why Might ...
Can I submit multiple booking requests?
Sure! We encourage you to place multiple booking requests in Spotahome, in order to reduce waiting times and get confirmation as soon as possible. Remember, we won't charge you for anything until a landlord accepts your request. Once one of them is ...
What happens if my booking request is approved?
When the landlord accepts your booking, you will be charged for the first full month in advance and our booking fee. a. If you are booking accommodation in the United Kingdom, you will be charged for the first week in advance. b. If you are booking ...
How can I cancel my booking request?
To manage and cancel your booking requests, follow these steps: Log into Your Account: Access your Spotahome account. Navigate to the Bookings section: Go to the "Bookings" section where you'll find a record of all your incomplete, pending, accepted, ...
How do I reject a booking request?
When you receive a new booking request on Spotahome, you will be notified promptly via Email, Whatsapp and via our Spotahome app, if you have it installed on your smartphone with notifications turned on. To handle the request, log in to your profile ...