What if the booking information on my profile is incorrect?
If the booking information on your profile is incorrect, you can log in to your account, go to the "Bookings" tab, and click on the booking with incorrect information. If the information is editable, you can make the necessary changes directly on the page. If not, contact our customer support team and provide them with the correct information. We will update your booking information and notify you when it's changed.
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How can I modify my booking?
If you wish to modify your reservation, you can log in to your account, go to the "Bookings" tab, and click on the booking you wish to modify. If the information is editable, you can make the necessary changes directly on the page. If not, contact ...
What is instant booking?
If you’re looking to speed up your booking process this is your best option. Some of the Spotahome properties offer instant acceptance of your requests if you fulfill specific rules set by the landlord to be immediately accepted. The predefined ...
What do I do if the tenant gave wrong information during the booking process?
If a tenant has provided incorrect information during the booking process you can seek assistance from Spotahome. If you are unable to resolve the issue directly with the tenant, contact Spotahome's customer support. They can provide you with ...
How do I accept a booking request?
When you receive a new booking request on Spotahome, you will be notified promptly via Email, Whatsapp and via our Spotahome app, if you have it installed on your smartphone with notifications turned on. To handle the request, log in to your profile ...
What information is provided with a booking request?
When you receive a new booking request, all relevant information will be displayed in your landlord panel. Here’s a detailed breakdown of what each section includes Booking Number This is a unique identifier for each booking request. Always provide ...