What information is provided with a booking request?

What information is provided with a booking request?

When you receive a new booking request, all relevant information will be displayed in your landlord panel. Here’s a detailed breakdown of what each section includes

Booking Number

This is a unique identifier for each booking request. Always provide this reference number when communicating with Spotahome’s support team regarding the booking.

Contract Value

This is the total monetary value of the booking. It is calculated based on the monthly rent price and the length of the contract.

Booking Dates

You will be able to see the check-in and check-out dates, as well as the contract dates (if they differ from the check-in/out dates)

Tenant Details

Information include:

  1. Age: The tenant’s age.
  2. Occupation: The tenant’s job or field of study.
  3. Description: A brief self-description provided by the tenant.
Proeperty Details

Information include:

  1. Address: The location of your property
  2. Landlord Reference: The name you have given to the property (if any).
  3. Listing Link: A direct URL to the property listing on Spotahome’s website.

Tips for Managing Booking Requests

  • Review Details Thoroughly: Check all the provided details to ensure the booking aligns with your preferences and availability.
  • Prompt Communication: If you have any questions or need clarifications, contact the tenant or Spotahome support promptly using the booking number for reference.
  • Update Property Listings: Keep your property listings accurate and up-to-date to avoid any discrepancies in booking requests.
  • Respond Timely: Timely responses to booking requests can improve your acceptance rate and tenant satisfaction.

By keeping an eye on these details and following these tips, you can efficiently manage your booking requests and ensure a smooth renting process.


    • Related Articles

    • How do I request documents from the tenant before confirming?

      When tenants attempt to send a booking request for a property on Spotahome, they will be prompted to submit relevant documents. Here’s how landlords can manage this process: Document Submission: Spotahome requires tenants to submit necessary ...

    • How do I accept a booking request?

      When you receive a new booking request on Spotahome, you will be notified promptly via Email, Whatsapp and via our Spotahome app, if you have it installed on your smartphone with notifications turned on. To handle the request, log in to your profile ...

    • What payments do I get when I confirm a booking?

      Once the booking is confirmed, tenants automatically agree to the booking conditions. Here’s how the payment process works to ensure security and satisfaction for both parties: First Payment: The landlord will receive the first payment 48 hours after ...

    • How can I check the status of my booking request?

      Tracking the status of your booking request on Spotahome is straightforward and user-friendly. Here's how you can stay updated on your booking status: 1. Login to Your Spotahome Account Visit the Spotahome website and log in using your credentials. ...

    • Can the landlord propose changes to my booking request?

      When you submit a booking request, it's essential to understand that the process isn't always set in stone. In some instances, the landlord might propose changes to your booking request. Here's what you need to know about this possibility: Why Might ...