What payments do I need to charge from the tenant?
At Spotahome, we manage payment processes to ensure a smooth rental experience for both landlords and tenants. Here’s how payments are handled:
First Payment Collection: Spotahome collects the first payment from the tenant, covering the initial 30 days from the check-in date. This amount is transferred to the landlord 48 hours after the check-in, provided the property meets required standards.
Additional Charges: It is the landlord’s responsibility to directly charge the tenant for any additional payments beyond the first 30 days. This includes:
- Security deposit
- Utility bills
- Administration fees
- Other applicable charges agreed upon in the rental agreement.
Rent collection with Spotahome Plus: For landlords on the Plus plan with rent collection enabled, Spotahome’s team manages the monthly rent collection from tenants. We then proceed to make these rent payments directly to the landlord.
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