What should I do if the reservation is charged twice?

What should I do if the reservation is charged twice?

If you think that you have been charged twice for a reservation, check your bank or credit card statement to confirm the duplicate charge. Contact us and provide any visual pieces of evidence that could help investigate your case further. We would also recommend you get in contact with your bank to explain the situation and provide details. Follow up regularly to ensure the issue is being addressed. 


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