When will the payment for my booking be charged?
For your Spotahome booking, payments for both the first 30 days' rent and the Spotahome booking fee are made once your booking is confirmed.
This ensures that your reservation is secured and preparations for your stay can proceed smoothly.
Spotahome accepts various payment methods (debit/credit card, Paypal), and you'll receive confirmation and a receipt once your payment is processed.
If you have any questions about payments or need assistance, use the Contact Form to reach out to our team who will be happy to help you with your query.
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What is the Spotahome Booking fee?
The Spotahome booking fee is a one-time fee for our services. The fee varies according to the property type that is being booked. You will be able to view the Spotahome fee amount only after selecting the dates of your booking. Click on "Payment ...
How to activate your payment method for Spotahome rent collection
As a tenant with a confirmed booking in a property covered by our Plus or All-in guarantee, all monthly rent payments will be collected through Spotahome's rent collection service through Stripe, our partner payment platform. How do I activate my ...
What is the commission charged for a Booking?
Typically, the commission charged by Spotahome to landlords is a percentage of the total rent paid by the tenant for the duration of their stay. When a tenant sends a booking request for your property on Spotahome, you will see in the Booking Request ...
How can I change my payment method for rent collection?
If you are a tenant, and you want tchange your payment method for rent collection on Spotahome, you will always have to contact our Customer Support team. The ability to change your payment method depends on what was originally suggested after your ...
How much do I pay when my booking request is accepted?
When the booking request is accepted, you will need to pay: The rent of the first month The Reservation Fee for Spotahome Please take into consideration that the rest of the payment (rental amounts, deposit, bills, extra admin fee) is done between ...