When will I receive the rent payments with Spotahome Plus?

When will I receive the rent payments with Spotahome Plus?

As a Spotahome Plus landlord, you benefit from guaranteed and timely rent payments, ensuring consistent cash flow regardless of when the tenant pays. Here’s what you need to know about the payment schedule:

Guaranteed Monthly Payments

Spotahome Plus ensures that you receive rent payments on time, providing financial stability and peace of mind. Payments are transferred to your account on the 5th working day of each month.

How It Works

  1. Spotahome collects rent directly from the tenant each month.
  2. As part of the Plus Plan, Spotahome guarantees the transfer of the rent amount to your account by the 5th working day, even if the tenant pays late.

What to Do in Case of Delays

If you experience a delay in receiving payments:

  1. Verify that your Stripe registration is complete and your bank details are correct by logging into Stripe to this link: https://connect.stripe.com/express_login
  2. Check if there are any issues flagged by your bank,.
  3. Contact Spotahome Support via the Contact Form for further assistance.

    • Related Articles

    • How does Spotahome process my rent payments?

      For all the Plus and All-in bookings, your monthly rent (after the first payment already paid when confirming your booking request) will be automatically collected via Stripe, our trusted online payment platform provider. In order to smoothly process ...

    • How to activate your payment method for Spotahome rent collection

      As a tenant with a confirmed booking in a property covered by our Plus or All-in guarantee, all monthly rent payments will be collected through Spotahome's rent collection service through Stripe, our partner payment platform. How do I activate my ...

    • How do I register to Stripe to receive my rent payments? (Spotahome Plus)

      To receive rent payments through Spotahome Plus, landlords need to register with Stripe, Spotahome’s secure payment provider. Completing this setup ensures your payments are processed without delays. How to Register to Stripe Log in to your Spotahome ...

    • What payments do I need to charge from the tenant?

      At Spotahome, we manage payment processes to ensure a smooth rental experience for both landlords and tenants. Here’s how payments are handled: First Payment Collection: Spotahome collects the first payment from the tenant, covering the initial 30 ...

    • Can Spotahome send me an invoice for my rent collection payments?

      Spotahome cannot generate invoices for your rent collection monthly payments, as Spotahome is only transacting the money to the landlord. If you need an invoice for your rent collection payments, please ask directly to your landlord