You can find, preview and download all your Spotahome invoices and credit notes yourself in the Landlord Panel. There's no need to request them from our team.
Log in to your Landlord Panel at https://landlord.spotahome.com
Open the menu and select Invoices. A red dot next to it means you have new documents.
If asked, enter the verification code we send to your email. This keeps your financial documents secure.
Find the booking you need. Use the search and the filters for document type and date to narrow the list.
Expand the booking to see its documents.
You can also see a booking's documents from the booking request's own page, in the Invoices section.
One document: select Preview to view it, or PDF to download it.
All documents: select Download ZIP to download every document at once.
The Invoices section also works on your phone.
Invoice: our fee for this booking. It has already been deducted from the tenant's first payment, so there's nothing for you to pay.
Credit note: lowers or cancels our fee on an earlier invoice, for example if the booking was shortened before check-in or a voucher was applied.
Replaced: an invoice that was replaced by a newer one. It stays in the list, greyed out, for your records.
Each document shows the taxable base, the VAT rate, the VAT amount and the total.
The Invoices section shows documents issued from January 2025 onward. If you need an older document, contact us and we'll send it to you.
Credit notes are issued by our team. If you think a credit note is due, an invoice needs correcting, or a document from 2025 onward is missing, contact us through the contact form and include:
the booking reference
the invoice number, if your request is about a specific invoice
a short description of what you need
Check the inbox and spam folder of the email address linked to your Spotahome account. If the code still doesn't arrive, contact us and we'll help you.
Still have questions? Use the contact form and our team will be happy to help.