Which are the reasons why my payment can be rejected?
If your payment failed, it could be due to several reasons:
- You may have exceeded the credit limit if you used a credit card.
- Fraud prevention measures might have blocked the payment pending your authorization.
- Insufficient funds may be available if you used a debit card.
For a comprehensive list of failure reasons and their solutions to successfully complete your transaction:
- There was an issue validating your payment method. Please try using a different one.
- Your payment was declined. Contact your bank or use an alternative payment method.
- Your CVV number is incorrect. Verify the details and attempt again.
- The transaction exceeds your account's activity limit. Contact your bank.
- The card has expired. Use a different card or choose another payment method.
- Insufficient funds are available with this method. Consider using another method with adequate funds.
- The card has expired or been reported lost. Contact your bank.
- A 2-factor authentication prompt was triggered but not completed for this transaction. Please try again or use another payment method.
Do you still have questions? Use the Contact Form to reach out to our team who will be happy to help you with your query.
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