Account Information
How can I know if an email address belongs to Spotahome?
If you are unsure whether the email you have received is from a legitimate Spotahome address, here are the steps you should follow: Check the Domain: Spotahome emails are sent from the official domain @spotahome.com. Emails from our customer support ...
How can I deactivate or delete my account?
If you wish to deactivate your account, this cannot be done temporarily. However you can temporarily unpublish your properties. If you still with to deactivate your landlord account, the only option will be to permanently delete it (the action is not ...
How can I change the language of my account?
If you need to change the language in which you are receiving your communications from Spotahome, this change cannot be made directly through the Landlord Panel. For accuracy and compliance, Spotahome requires landlords to contact our Support Team ...
How can I update my bank details?
If you need to change or update the bank details associated with your Spotahome Landlord account, follow these steps: Log in to your Spotahome Landlord account at landlord.spotahome.com/login Click on your name on the top right corner of the page to ...
How can I update my billing details?
If you need to change or update the billing details associated with your Spotahome Landlord account, follow these steps: Log in to your Spotahome Landlord account at landlord.spotahome.com/login Click on your name on the top right corner of the page ...
How can I change my phone number?
If you need to change the phone number associated to your Spotahome account, this change cannot be made directly through the Landlord Panel. For accuracy and compliance, Spotahome requires landlords to contact our Support Team for this kind of ...
How can I change my email address?
If you need to change the email address associated to your Spotahome account, this change cannot be made directly through the Landlord Panel. For accuracy and compliance, Spotahome requires landlords to contact our Support Team for this kind of ...
How do I add my Payment Details?
How do I add my payment details? If you are a Landlord, in order to add your payment details, you will first need to log in to your Landlord Panel. Select the icon from the toolbar on the left side of the screen to access the settings. Complete the ...
How does Spotahome use my personal data?
Spotahome takes care to ensure that your data is managed securely and ensures compliance with GDPR requirements. When you sign up with Spotahome, you agree that we can use and manage your data specifically for the purposes of the service. We may ...