New Booking Requests
Can I renegotiate a booking request?
As a landlord, there may be times when you need to renegotiate the terms of a booking request. Whether it's adjusting the rent, extending the stay, or addressing other concerns, it’s important to understand your options when it comes to renegotiating ...
Can I contact the tenant before I confirm the booking?
As Spotahome is an online platform for accommodation, you will only be able to directly contact the tenant after you have confirmed a booking. In case you have any specific questions about the Tenant, firstly check your Booking Request email and ...
How do I accept a booking request?
When you receive a new booking request on Spotahome, you will be notified via Email, Whatsapp and notifications in the Spotahome app. To accept a booking, open your Landlord Panel and Navigate to the Bookings section. Under the Pending bookings ...
How do I reject a booking request?
When you receive a new booking request on Spotahome, you will be notified via Email, Whatsapp and notifications in the Spotahome app. To reject a booking, open your Landlord Panel and Navigate to the Bookings section. Under the Pending bookings ...
What is the commission charged for a Booking?
Typically, the commission charged by Spotahome to landlords is a percentage of the total rent paid by the tenant for the duration of their stay. When a tenant sends a booking request for your property on Spotahome, you will see in the Booking Request ...
How will Spotahome inform me about a new Booking Request?
When you receive a new booking request, we will notify you in several channels: Email: You will receive an email from Spotahome with the subject You have a new booking request!. To ensure you receive these communications, please make sure you have ...