Checking out
How can I extend my stay?
To place an extension, you will have to make a new booking request and for that purpose, we offer you a 100% discount on our booking fee. You can get in contact with us as soon as you discussed this decision with your landlord so that we can provide ...
What happens if I need to move out earlier than scheduled?
If you need to move out earlier than scheduled, you should notify your landlord as soon as possible to inform them of the change in plans. They may have specific policies or procedures for early termination of the rental agreement, such as a penalty ...
What should I do if I forgot something in the accommodation after check-out?
If you forget any belongings in the accommodation after departure, we recommend that you contact the owner as soon as possible to inform them of the situation. If you have not received a reply, please do not hesitate to contact us so that we can help ...
What happens if the owner does not return my deposit?
If the landlord does not return the security deposit within the time period specified in your rental agreement, you should first contact your landlord directly to find out the status of the security deposit refund. If you do not receive an update, ...
How does the check-out process work?
Once you reach the end of the tenancy, please get in touch with your landlord to arrange the check-out and hand-over of the keys. Please take into consideration: Contract Termination: Even if you booked for only a short stay, you may have to give ...