Related Articles
How can I change my payment method for rent collection?
If you are a tenant, and you want tchange your payment method for rent collection on Spotahome, you will always have to contact our Customer Support team. The ability to change your payment method depends on what was originally suggested after your ...
How to activate your payment method for Spotahome rent collection
As a tenant with a confirmed booking in a property covered by our Plus or All-in guarantee, all monthly rent payments will be collected through Spotahome's rent collection service through Stripe, our partner payment platform. How do I activate my ...
My bank account is not supported for SEPA Direct Debit mandate
In order to activate SEPA Direct Debit payment method and be ready, you will have to be the owner of a European bank account from a SEPA country, namely one of the 36 countries that are part of the Single Euro Payments Area (SEPA). You can find more ...
What is the service fee?
When a tenant sends a booking request for your property on Spotahome, it's essential to understand the associated service and commission fees: Service Fee: Charging Timing: The service fee is applied only after you accept and confirm the booking ...
When will the payment for my booking be charged?
For your Spotahome booking, payments for both the first 30 days' rent and the Spotahome booking fee are made once your booking is confirmed. This ensures that your reservation is secured and preparations for your stay can proceed smoothly. Spotahome ...