Are Spotahome landlords trustworthy?
At Spotahome, we take several steps to ensure that landlords are trustworthy and that listings are accurate and reliable. Here are some key points about the trustworthiness of our landlords:
Identity Verification: Each landlord that lists a property on our platform undergoes an identity verification via LEM Verify.
Listings Verification: We verify each property by sending Homecheckers to visit and photograph the properties. They also create detailed videos and floor plans to give you an accurate view of the property.
Intermediary Role: We act as an intermediary during the booking process, meaning we handle the communication with the landlord until your booking is accepted. This ensures that your initial interactions are managed professionally.
Account Managers : Each landlord on our platform is assigned to an Account Manager. They are constantly in touch with their landlords to ensure the trustworthiness of our listings and improve the security of our tenants
Support Team: If you have any concerns or questions, our support team is available to assist you through our contact form. We can provide additional information and help resolve any issues you might encounter.
If you have a any concerns, feel free to use the Contact Form to reach out to our team who will be happy to help you with your query.
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