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What are the cancellation policies in Spotahome?
At Spotahome, we understand that plans can change. Here’s an overview of our cancellation policy to guide you through the process:60 Days or More Before Check-In: Cancellation Timeframes and Refunds 60 Days or More Before Check-In: Refund: Tenants ...What if I need a proof of accommodation for my Visa?
If you need proof of accommodation for your visa, you can contact us and we can provide you with what we call an “accommodation letter”. This document will include your name, the address of the property, the dates of your stay, and any other relevant ...What happens with my booking request if the payment fails?
If your payment has failed this can be due to a number of reasons: 1 - You have exceeded the credit limit if the card you are using is a credit card 2 - Fraud prevention. Your card issuer has blocked the payment since they need authorization from ...How can I extend my stay?
To place an extension, first discuss your decision to extend your stay with your landlord to ensure they agree. Once you have their consent, contact Spotahome to request a discount code. We offer a 100% discount on our booking fee for the extension. ...How can I contact Spotahome?
If you need to contact Spotahome, there are several ways to get in touch with us. Here's a step-by-step guide: Visit the Spotahome website. On the homepage, you will find our Help Center. Click on the "Help" link. In this section you can find answers ...
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European Tax Formats
Country Identification Type (Individual / Company) Example (Individual / Company) Austria National Identification Number (Steuerliche Identifikationsnummer): 10 digits 1234567890 / ATU12345678 Company ID (Umsatzsteuer-Identifikationsnummer): "U" ...Exercise your GDPR rights under the DAC7 regulation.
If you want to exercise your data rights (rights of access, rectification, erasure, portability, etc.) under the General Data Protection Regulation (GDPR), you can do so by sending your request to help@spotahome.com. We will check if we have ...Legal basis for collecting your information under the DAC7 regulation.
As per the DAC7 (Council Directive (EU) 2021/514), Spotahome is obliged to collect and share the data about our users who receive income from renting out properties on our platform, or are a registered landlord or property manager with us and either ...I have listings in more than one country, what information does Spotahome need to report DAC7?
We are required to report your activities in any Member State based on your tax identification number (TIN), so you will need to provide your TIN from where you are a resident and any other you may have from where you have listings.I am not an EU resident, can Spotahome share my data with the tax authorities?
Yes, as long as you have any rental activity within any Member State of the European Union we will have to report your income to the tax authorities based on the EU DAC7 regulation.