How can I add information about the other tenants?

How can I add information about the other tenants?

Spotahome values tenant privacy and does not disclose information about other tenants sharing a property. We aim to provide an unbiased platform where all tenants are treated equally.

Respecting Tenant Privacy

Spotahome maintains strict confidentiality regarding tenant information to protect their privacy rights. This policy ensures that:

  • Equal Opportunity: All tenants have equal access to property listings without influence based on other tenants' information.
  • Privacy Protection: Personal details of current tenants, such as names, occupations, and preferences, are not shared with prospective tenants.
  • Platform Neutrality: We maintain a neutral stance to facilitate fair and informed decisions for all users.

Our Approach

  • General Property Information: Landlords can describe the property, amenities, and neighborhood without disclosing personal details about current tenants.
  • House Rules and Preferences: Landlords can outline house rules, tenant preferences (e.g., professionals, students), and property features to provide relevant information to prospective tenants.
  • Supportive Environment: Spotahome ensures a supportive environment where tenants' privacy is safeguarded throughout their rental experience.

Do you still have questions? Use the Contact Form to reach out to our team who will be happy to help you with your query.


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