What are Spotahome's cancellation policies for landlords?

What are Spotahome's cancellation policies for landlords?

If you are a landlord and you decide to proceed with the cancellation of a confirmed booking:

  1. If you cancel a booking at any time after you have accepted it:
    1. we will charge you the Landlord commission due from the booking. 
  2. If you cancel a booking on the move-in date or within 48 hours after the move-in date: 
    1. We will charge you the Landlord commission due from the booking plus up to € / £ 300 to cover the emergency accommodation costs for the tenant.
  3. If you cancel the tenancy after the tenant has moved in and this cancellation takes place before the end of the contract:
    1. We will not refund any part of the commission from the booking.
On the other hand, if the Tenant decides to cancel: 
  1. 30-59 days before the tenant moves in;
    1. You will receive 50% of the tenant’s first rental payment (or 25% of the holding deposit in London).
  2. 0-29 days before the tenant moves in:
    1. You will receive 100% of the first month’s rental payment (or 50% of the holding deposit in London).
  3. Anytime after the move-in date:
    1. This should be handled between the tenant and landlord.

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