What guarantees does Spotahome offer?
At Spotahome, we prioritize a reliable and secure booking experience with the following assurances:
Property Verification: We verify properties to ensure accurate descriptions, complemented by media content such as video tours for a comprehensive overview.
Financial Protection: Payments are securely held in escrow until check-in, providing financial protection for tenants and peace of mind for landlords.
Dedicated Support: Our dedicated support team is available to assist with any concerns or questions that may arise throughout the booking process.
Flexible Cancellation Policy: We offer a flexible cancellation policy to accommodate changing circumstances.
Additionally, Spotahome offers a variety of plans tailored to meet the specific needs of landlords, each with unique perks and advantages:
- Explore Plans: These plans provide additional benefits such as enhanced visibility, priority support, and streamlined management tools. You can check our plans here: https://plans.spotahome.com/
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What should I do if the landlord asks for payment outside the platform?
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