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Direct Debit set-up (SEPA Mandate)
As a tenant with a confirmed booking in a property covered by our Plus or All-in guarantee, all monthly rent payments will be collected through Spotahome's rent collection service via direct debit, through our partner payment platform Stripe. This ...
What is the Spotahome Booking fee?
The Spotahome booking fee is a one-time fee for our services. The fee varies according to the property type that is being booked. You will be able to view the Spotahome fee amount only after selecting the dates of your booking. Click on "Payment ...
What payment methods does Spotahome offer?
In order to place a booking request for a property you just need to select the property/room and your move in/out dates, then press the “Request to book” button. If you are booking a room in a particular property, please make sure to select the room ...
What happens with my booking request if the payment fails?
If your payment has failed this can be due to a number of reasons: 1 - You have exceeded the credit limit if the card you are using is a credit card 2 - Fraud prevention. Your card issuer has blocked the payment since they need authorization from ...
Which are the reasons why my payment can be rejected?
If your payment has failed this can be due to a number of reasons: You have exceeded the credit limit if the card you are using is a credit card Fraud prevention. Your card issuer has blocked the payment since they need authorization from your side ...