Related Articles
How to activate your payment method for Spotahome rent collection
As a tenant with a confirmed booking in a property covered by our Plus or All-in guarantee, all monthly rent payments will be collected through Spotahome's rent collection service through Stripe, our partner payment platform. How do I activate my ...
How can I change my payment method for rent collection?
If you are a tenant, and you want tchange your payment method for rent collection on Spotahome, you will always have to contact our Customer Support team. The ability to change your payment method depends on what was originally suggested after your ...
My bank account is not supported for SEPA Direct Debit mandate
In order to activate SEPA Direct Debit payment method and be ready, you will have to be the owner of a European bank account from a SEPA country, namely one of the 36 countries that are part of the Single Euro Payments Area (SEPA). You can find more ...
GoCardless for UK Landlords
Spotahome use GoCardless to Collect Pending Fees from UK Landlords Why do Pending Fees Arise? Spotahome charges you the Landlord for digitally introducing the tenant to you through our marketplace when a booking occurs i.e. Spotahome’s Landlord fee. ...
How does Spotahome process my rent payments?
For all the Plus and All-in bookings, your monthly rent (after the first payment already paid when confirming your booking request) will be automatically collected via Stripe, our trusted online payment platform provider. In order to smoothly process ...