Account Security
How are landlords verified?
At Spotahome, landlord verification involves several steps to ensure the credibility and reliability of property listings: Identity and Address Verification: Landlords are required to provide valid identification documents to confirm their identity ...
How can I request to delete my personal data?
If you need to request to delete your personal data, it cannot be made directly through the Landlord Panel. For accuracy and compliance, Spotahome requires landlords to contact our Support Team for this kind of requests. You can share your request ...
How can I know if an email address belongs to Spotahome?
If you are unsure whether the email you have received is from a legitimate Spotahome address, here are the steps you should follow: Check the Domain: Spotahome emails are sent from the official domain @spotahome.com. Emails from our customer support ...
Can Spotahome close my account?
Spotahome is committed to building trust within the rental market across the world and within our marketplace, by minimising the potential risks and poor experiences that tenants and landlords may face whilst searching for properties and renting. For ...
How does Spotahome use my personal data?
Spotahome takes care to ensure that your data is managed securely and ensures compliance with GDPR requirements. When you sign up with Spotahome, you agree that we can use and manage your data specifically for the purposes of the service. We may ...