How can I cancel my booking?
You can request the cancellation of a confirmed booking directly from your profile. Go the section "My Bookings" and go to "Cancel Booking". You will see the applicable cancellation policies and will be asked to confirm.
Please consider that it may take a while for your request to be processed, you will receive a confirmation as soon as the cancellation has been finalised on Spotahome's end. However, don't worry if the amount you are entitled for refund is about to change, we will take the date on which you requested the cancellation in consideration.
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How can I cancel my booking request?
To manage and cancel your booking requests, follow these steps: Log into Your Account: Access your Spotahome account. Navigate to the Bookings section: Go to the "Bookings" section where you'll find a record of all your incomplete, pending, accepted, ...
Is there a cost for modifying my booking request?
Modifying your booking request does not incur any administrative costs. If your request is still pending (meaning the landlord has not yet accepted it), you can request changes to the booking period. Simply click on the specific booking request you ...
What happens if my booking request is rejected?
If the booking request is not confirmed by the landlord, don't worry! You can try again with another property. Spotahome will suggest you more properties that may fit your needs. In addition, the Booking Team will be glad to help you in your search ...
How can I modify my booking request?
To manage your booking requests, follow these steps: Log into Your Account: Sign in to your account and navigate to the "Bookings" section of your Tenant Panel. View Your Booking Requests: Here, you'll see a record of all your incomplete, pending, ...
What happens if the landlord cancels my booking?
Here’s our policy regarding landlord-initiated cancellations and how we handle them: Cancellation Procedure: If a landlord cancels your booking, they must request the cancellation through Spotahome directly. Refund Assurance: Spotahome guarantees a ...