Booking Requests Payment
When will the payment for my booking be charged?
For your Spotahome booking, payments for both the first 30 days' rent and the Spotahome booking fee are made once your booking is confirmed. This ensures that your reservation is secured and preparations for your stay can proceed smoothly. Spotahome ...
What does "Gateway Rejected" mean?
"Gateway Rejected" in the context of Spotahome booking refers to the situation where the payment gateway, which processes online transactions for Spotahome, has declined the transaction request. This rejection occurs before the transaction is ...
Can I pay with a foreign currency?
Payment must be conducted in the currency specified in the listing. If you are paying with a bank account that uses a different currency, please note that there may be an additional fee for currency exchange. This fee is the responsibility of the ...
How much do I pay when my booking request is accepted?
When the booking request is accepted, you will need to pay: The rent of the first month The Reservation Fee for Spotahome Please take into consideration that the rest of the payment (rental amounts, deposit, bills, extra admin fee) is done between ...
What happens with my booking request if the payment fails?
If your payment has failed this can be due to a number of reasons: 1 - You have exceeded the credit limit if the card you are using is a credit card 2 - Fraud prevention. Your card issuer has blocked the payment since they need authorization from ...
Which are the reasons why my payment can be rejected?
If your payment failed, it could be due to several reasons: You may have exceeded the credit limit if you used a credit card. Fraud prevention measures might have blocked the payment pending your authorization. Insufficient funds may be available if ...
What payment methods does Spotahome offer?
In order to place a booking request for a property you just need to select the property/room and your move in/out dates, then press the “Request to book” button. If you are booking a room in a particular property, please make sure to select the room ...
What is the 3D Secure?
What is the 3D Secure? This is a newly required security step when making purchases on the internet, developed by Visa and MasterCard to provide a higher level of protection against fraudulent card use. Thanks to the 3D Secure you can be assured that ...