Booking Requests Payment
What if my promotional code doesn't work?
Promo codes can be applied at Checkout on the payment page. If you have a promo code please input it here to receive the discount. Please see the screenshot below: If the promotional code doesn't work, please make sure that there are no empty spaces ...
Can I pay with a foreign currency?
Payment must be made in the currency indicated in the listing. If you are making the payment by using a bank account which operates with another currency, please bear in mind that may be an extra fee for currency exchange. This fee has to be covered ...
How much do I pay when my booking request is accepted?
When the booking request is accepted, you will need to pay: The rent of the first month The Reservation Fee for Spotahome Please take into consideration that the rest of the payment (rental amounts, deposit, bills, extra admin fee) is done between ...
What happens with my booking request if the payment fails?
If your payment has failed this can be due to a number of reasons: 1 - You have exceeded the credit limit if the card you are using is a credit card 2 - Fraud prevention. Your card issuer has blocked the payment since they need authorization from ...
Which are the reasons why my payment can be rejected?
If your payment has failed this can be due to a number of reasons: You have exceeded the credit limit if the card you are using is a credit card Fraud prevention. Your card issuer has blocked the payment since they need authorization from your side ...
What payment methods does Spotahome offer?
In order to place a booking request for a property you just need to select the property/room and your move in/out dates, then press the “Request to book” button. If you are booking a room in a particular property, please make sure to select the room ...
What is the 3D Secure?
What is the 3D Secure? This is a newly required security step when making purchases on the internet, developed by Visa and MasterCard to provide a higher level of protection against fraudulent card use. Thanks to the 3D Secure you can be assured that ...