Payments
How do I register to Stripe to receive my rent payments? (Spotahome Plus)
To receive rent payments through Spotahome Plus, landlords need to register with Stripe, Spotahome’s secure payment provider. Completing this setup ensures your payments are processed without delays. How to Register to Stripe Log in to your Spotahome ...
What should I do if I'm missing a payment?
If you believe a payment from Spotahome is missing, follow these steps to identify and resolve the issue: 1. Verify the Payment Timeline First Month’s Rent: Payment is made within 48 hours after the tenant moves in, minus Spotahome’s commission. ...
When will I receive the rent payments with Spotahome Plus?
As a Spotahome Plus landlord, you benefit from guaranteed and timely rent payments, ensuring consistent cash flow regardless of when the tenant pays. Here’s what you need to know about the payment schedule: Guaranteed Monthly Payments Spotahome Plus ...
When will I receive the first payment?
As a landlord using Spotahome, your first payment will be processed shortly after the tenant moves into your property. Here’s what you need to know about the timing and process of receiving your first payment. The first month’s rent will be ...
I have a credit from a previous booking, how do I apply it?
If you have been offered credit from a previous booking on Spotahome, you can easily request to have it applied by providing the credit voucher code to the Customer Care team.