Cancelling a Booking
How long does it take to get a refund?
If you paid with a debit card, the refund can take up to 15 working days depending on the card company or bank processes. If you paid with a credit card, the refund will usually show in your next card statement. Usually, the card statement is sent ...
Can I cancel my booking under Force Majeure
Spotahome's cancellation policy allows for cancellations due to force majeure, which refers to unforeseeable circumstances that prevent the fulfilment of a contract or reservation. However, the specific circumstances that qualify as force majeure may ...
What happens if the landlord cancels my booking?
Here’s our policy regarding landlord-initiated cancellations and how we handle them: Cancellation Procedure: If a landlord cancels your booking, they must request the cancellation through Spotahome directly. Refund Assurance: Spotahome guarantees a ...
What are the cancellation policies in Spotahome?
At Spotahome, we understand that plans can change. Here’s an overview of our cancellation policy to guide you through the process:60 Days or More Before Check-In: Cancellation Timeframes and Refunds 60 Days or More Before Check-In: Refund: Tenants ...
How can I cancel my booking?
You can request the cancellation of a confirmed booking directly from your profile. Go the section "My Bookings" and go to "Cancel Booking". You will see the applicable cancellation policies and will be asked to confirm. Please consider that it may ...